Strategy & metrics
What outbound metrics should I track?
Track the metrics that map to revenue, not vanity. The core set: positive reply rate, meetings booked per 1,000 emails, reply-to-meeting conversion, show rate, and ultimately cost per booked meeting and cost per closed deal.
De-emphasise open rate (now unreliable) and raw emails sent (an activity metric, not an outcome). Review weekly: which messaging and segments produced qualified meetings, and double down on what converts rather than what gets opens.
Go deeper
Related questions
Terms in this answer
Want this done for you?
We build and run B2B outbound programmes that book qualified meetings.